Privacy Policy
Introduction
TGL World Trade Solutions LLC (“TGL”, “we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of the information entrusted to us by our clients, business partners and website visitors.
This Privacy Policy explains how we collect, use, disclose and protect personal and business information when you use our website, submit a Buyer or Seller Qualification Application, or otherwise communicate with us.
By using this website, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
Depending upon your interaction with TGL, we may collect information including:
Personal Information
- Name
- Position or title
- Telephone number
- Email address
- Postal address
Business Information
- Company name
- Company registration information
- Business address
- Website
- Business ownership information
- Authorised representatives
Commercial Information
Where relevant to the TGL Trade Program, we may collect information relating to:
- Production capability
- Purchasing requirements
- Commercial objectives
- Delivery preferences
- Banking information
- Trade finance requirements
- Logistics information
Compliance Information
Where appropriate, we may request information to support qualification and compliance processes, including:
- Identification documents
- AML/KYC documentation
- Beneficial ownership information
- Regulatory licences
- Export approvals
- Other supporting documentation
Why We Collect Information
We collect information to:
- assess participation in the TGL Trade Program;
- understand commercial requirements;
- verify participating organisations;
- facilitate introductions between qualified counterparties;
- coordinate commercial transactions;
- communicate with prospective participants;
- comply with applicable legal obligations;
- improve our services.
Our objective is to collect only information reasonably necessary to perform these activities.
Buyer and Seller Qualification
Participation in the TGL Trade Program begins with a structured qualification process.
Information submitted through our Buyer Qualification Application or Seller Qualification Application is used to:
- understand your organisation;
- assess commercial compatibility;
- evaluate participation within the TGL Trade Program;
- prepare for initial discussions; and
- facilitate professionally managed commercial introductions.
Submission of an application does not guarantee acceptance into the TGL Trade Program or the introduction to any counterparty.
Confidentiality
TGL recognises that commercial information exchanged during international commodities transactions is often highly confidential.
We treat information submitted through our qualification process with appropriate care and confidentiality.
Information is accessed only by personnel and advisers who require access for legitimate business purposes.
Sharing Information
TGL does not sell personal information.
We may disclose information only where reasonably necessary, including:
- with your consent;
- to professional advisers;
- to service providers supporting our operations;
- to financial institutions involved in proposed transactions;
- to counterparties where appropriate and with your knowledge;
- where required by applicable law.
International Transactions
As an international commodities brokerage, TGL facilitates commercial relationships across multiple countries.
Accordingly, information may be transferred internationally where reasonably necessary to facilitate commercial discussions or proposed transactions.
TGL takes reasonable steps to protect information during such transfers.
Data Security
We take reasonable administrative, technical and organisational measures to safeguard information against:
- unauthorised access;
- unauthorised disclosure;
- accidental loss;
- misuse;
- alteration; and
- destruction.
While we strive to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain information only for as long as reasonably necessary to:
- administer the TGL Trade Program;
- maintain business records;
- comply with legal obligations;
- resolve disputes;
- protect legitimate business interests.
Information that is no longer required will be securely deleted or destroyed where practicable.
Website Analytics
Our website may collect limited technical information such as:
- browser type;
- operating system;
- IP address;
- referring website;
- pages visited;
- date and time of access.
This information assists us in improving website performance and user experience.
Cookies
Our website may use cookies and similar technologies to improve website functionality.
Visitors may disable cookies within their web browser, although some website features may not function correctly.
Third-Party Websites
Our website may contain links to third-party websites.
TGL is not responsible for the privacy practices or content of third-party websites.
Users should review the privacy policies of those websites independently.
Your Rights
Subject to applicable law, you may request to:
- access information we hold about you;
- correct inaccurate information;
- update your information;
- request deletion of information where appropriate;
- withdraw consent where applicable.
Requests should be directed to the contact details below.
Changes to this Privacy Policy
TGL may update this Privacy Policy from time to time.
The most recent version will always be published on this website together with its effective date.
Contact Us
Questions regarding this Privacy Policy may be directed to:
TGL World Trade Solutions LLC
Email: privacy@tglworldtrade.com
Website: www.tglworldtrade.com
Disclaimer
This Privacy Policy describes TGL’s current information handling practices and is provided for general informational purposes.
Nothing in this Privacy Policy creates a contractual relationship or modifies any commercial agreements entered into between TGL and its clients, suppliers, buyers or strategic partners.
These policies are periodically reviewed and updated to reflect changes in applicable laws, business operations and the ongoing development of the TGL Trade Program.